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First of all, thank you for supporting local! If you’re not happy with your purchase, we are here to help.

These are the main return policies.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging and unopened
  • You have 7 calendar days to return an item from the date you received it.  Claims made after one week of receipt of the order will not be accepted.

NOTE: We also unfortunately cannot accept returns on haircare or pepper spray products for safety and health reasons or ANY sale items.

Please note: The pictures of the products may vary slightly in colour or look depending on the display settings and resolution of your device. Bella Monsoon will not grant refunds or returns if the customer feels the product does not look exactly like that in the picture.

Simply pop us an email with the reason for the return to shop@bellamonsoon.com